Event date:
Tue, 22/03/2011 - 12:30 - 14:00
Speaker:
Eric Sampson, Executive Consultant, Connect Communication
It is no secret that success in business can be measured by one’s ability to build trusted relationships. It is also true that in an increasingly competitive market, there is mounting pressure to develop relationships quickly. The question is how to find that balance of accelerating the process of building the relationships while at the same time deepening the level of trust.
This workshop will explore the elements of trust, the single most important concept underpinning all long-term relationships, and Cialdini’s 6 Principles of Social Interaction, the strategies of: Reciprocity, Liking, Credibility, Consistency, Consensus, and Rarity.